AFTER-SALES SERVICE

We provide not only excellent equipment but also a perfect after-sales service.

Please submit the operation examination report of the equipment regularly, and we will put forward corresponding suggestion after analyzing the data.

Safe use, stable operation, and cost saving are the common aim that we work for.

1. Answer customers’ technical enquiries, and provide them with circumspect service

THE FIRST STEP

2. Provide customers with the floor plan and hydropower opencable within a week after signing a contract

THE SECOND STEP

3. After we finish designing the equipment programme, users should be involved in the scheme review.

THE THIRD STEP

4. Users can supervise the production schedule and perform quality inspection during the process of product manufacturing at any time.

THE FOURTH STEP

5. Provide customers with complete, accurate, and detailed technical information.

THE FIFTH STEP

6. Provide technical guidance and equipment debugging for customers

THE SIXTH STEP

7. Provide customers with technology, maintenance, operation theory and operation training

THE SEVENTH STEP

8. One-year warranty and lifetime service

THE EIGHTH STEP

9. Provide follow-up service and establish perfect after-sale service quality file

THE NINTH STEP

10. Provide various spare parts and wearing parts at a preferential price

THE TENTH STEP

11. Provide 24 hours service for equipment malfunction and help eliminate the errors in time

THE ELEVENTH STEP

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