As the main manufacturer of continuous casting machine-small roller mill, Foshan Hengyang Furnace Manufacturing Co.,Ltd carries out a strict quality control process. Through quality control management, we examine and refine the manufacturing defects of the product. We employ a QC team which is composed of educated professionals that have years of experience in the QC field to achieve the quality control goal.. We receive important feedback on how our existing customers' experience Hengyang Furnace brand by conducting customer surveys through regular evaluation. The survey aims to give us information on how customers value the performance of our brand. The survey is distributed biannually, and the result is compared with earlier results to identify positive or negative trends of the brand.. In order to deliver satisfactory service at Hengyang Furnace, we have employees who really listen to what our customers have to say and we maintain a dialogue with our customers and take note of their needs. We also work with customer surveys, taking into consideration the feedback we receive..